Prudential Vietnam launches mobile application of customer portal PRUonline

Ho Chi Minh City, September 05, 2018 - Prudential Vietnam (Prudential) has launched the mobile version of its customer portal PRUonline for iOS and Android devices. The PRUonline mobile app not only allows Prudential’s customers to manage their policies easily, it also enables them to pay their premiums on the go.

Policyholders of Prudential can access PRUonline through both its website and mobile app. A customer-oriented portal, PRUonline assists policyholders with:

  • Accessing all their policy informationand premium status as general information, premium status
  • Updating their contact information, including phone numbers, as well as email and home addresses, of multiple policies;
  • Making premium payment online for one or more policies via Visa Card, Master Card, JCB or domestic banking system (NAPAs).

After installing and signing into the PRUonline app on their smartphones, customers can easily manage their life insurance policies and pay their premiums quickly and conveniently. The app also provides customers with access to other Prudential services, such as making an appointment with a Financial Advisor via MatchBook; purchasing policies online through a simple and fast procedure via ePrudential and reading up on life insurance and lifestyle trends via the blog LIFE COMPANION.

Prudential has also launched PRUreward - a Loyalty Customer Care programme - on the PRUonline website and app, allowing customers to accumulate points and redeem gifts and other incentives from selected service providers.

Mr. Clive Baker, Chief Executive Officer of Prudential Vietnam said: “The brand new PRUonline app is a key component of Prudential’s commitment to embrace technology to enhance our customers’ experience with us. PRUonline app enables customers to instantly, easily and conveniently manage their existing policies anytime anywhere. Together with our other recently launched digital innovations, such as Matcbook and Life Companion, Prudential aims to continue delivering seamless end-to-end digital solutions to our customers, particularly technology-savvy urban customers, and help further improve their lives.” 

Download PRUonline application at:

App Store: http://bit.ly/PRUonline-on-App-store

Google Play Store: http://bit.ly/PRUonline-on-Google-Play

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