Prudential Vietnam marks 20 years of development with series of awards

Đêm trao giải của Insurance Asia Awards 2019

Insurance Asia Awards

Đêm trao giải của Insurance Asia Awards 2019
Insurance Asia Awards

(July 17th, 2019 – Ho Chi Minh City) — Prudential Vietnam Assurance Private Ltd. (Prudential) landed three awards at the Insurance Asia Awards 2019 held on July 16 in Singapore. At a special ceremony, held at the Shangri-La Hotel, the insurer was named, ‘International Life Insurer of The Year - Vietnam’, ‘Claims Initiative of The Year - Vietnam’ and ‘Digital Insurance Initiative of The Year - Vietnam’.

Each year the Insurance Asia Awards look to honor the insurance companies in Asia that create ground-breaking initiatives to bring positive changes to the insurance industry, especially amid rapidly evolving market trends. The judges include independent experts from prestigious financial and auditing organizations such as Milliman, KPMG, PWC and Ernst & Young.

To be deemed the leading company in multiple categories is a huge vindication for everything that Prudential has set out to achieve since first launching operations in Vietnam in 1999. Since that time, the company has been constantly rolling out innovative products and solutions and striving to deliver a highly convenient, prompt and increasingly personalised service to all customers.

In recent years, the company has been a pioneer for Vietnam in terms of its digital offerings. In particular, the insurer aims to guide each customer along each touch point of their life’s journey. With Prudential Vietnam this starts with the ‘awareness stage’ (Blog Life Companion) and ‘approach stage’ (Matchbook) before moving on to purchasing (ePrudential), servicing (PRUOnline app, PRUBot), claims (PRUeClaim via Zalo, PRUbot, PRUOnline application) and rewards (PRURewards) all of which help Prudential give their customers a better quality life as well as assurance that they, and their families, are well protected.

Without a doubt, Prudential’s ability to consistently deliver such an outstanding and seamless experience to customers, while helping them to achieve all their life goals, helped the company win the ‘Digital Insurance Initiative of The Year – Vietnam’ at the Insurance Asia Awards 2019.

Among the most noteworthy digital solutions implemented by Prudential, PRUeClaim has won many plaudits for how it heightened consumers’ awareness about the claims process and the insurance industry in general. A key feature of PRUeClaim is that it allows customers to submit a claims request via popular online channels including Zalo, PRUbot and PRUOnline application. This highly convenient digital solution, which greatly simplifies the claims procedure, and shortens the processing time, most certainly helped Prudential achieve the ‘Claims Initiative of The Year - Vietnam’.

In addition to all of the comprehensive product offerings that so effectively protect the financial futures of Vietnamese families, and help them generate wealth and protect their health and assets, Prudential has also played a leading role in supporting the Vietnamese community at large and the country’s socio-economic development.

In particular, Prudential has supported the Vietnamese government's efforts in developing the country’s economy through long-term investments by offering up-to-30-year government bonds which leads to the total investment in the national economy has reached VND81,508 billion by the end of 2018. Most recently, Prudential also strives to build plastic-free communities in Vietnam under its long-term strategy of Climate Change Adaptation and Environmental Protection. It is for making far-reaching contributions that Prudential was named ‘International Life Insurer of The Year - Vietnam’.

Previously, Prudential was also honored as one of the Best Companies To Work For in Asia 2019 by HR Asia - Asia’s most authoritative publication for senior HR professionals.

Mr. Clive Baker - CEO of Prudential Vietnam said: “We are immensely proud that Prudential's pioneering activities in Vietnam are not only being positively received by customers but being acknowledged by leading industry experts from all across Asia. This is truly a landmark moment in our 20-year journey, a period of time during which Prudential has worked tirelessly to create and deliver sustainable values to generations of employees, agents, customers, partners and the whole community. These prestigious awards will serve as further motivation for us to continue our great efforts to build a sustainable future for Vietnam and the Vietnamese people.”

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