Premium Payment Channels

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Select the most convenient way to pay your premium. You may pay with credit and debit cards at over 40 local banks, Prudential offices or simply go online with Pru-Online.

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Claims

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Normal Process

You can easily contact your serving agent or visit our nearest Customer Service Centre, Branch Office, General Agency Office to inform them immediately of any possible claims Your agent and our service staff will be pleased to advise you on claim procedures.

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Process for Direct Billing

With the quick and simple claim process, the largest aligned hospital network and hotline 24/7 (toll free) 1800 1 247, Direct Billing program will contribute to bring the best service to customers.

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Direct Billing

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Introduction & Benefit

With the quick and simple claim process, the largest aligned hospital network and hotline 24/7 (toll free) 1800 1 247, Direct Billing program will contribute to bring the best service to customers.

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Hospital / Clinic Network

The largest aligned hospital network with 100 hospitals nationwide, including 40 public hospitals, covering 48 provinces, cities.

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PruSMS

Easy, quick and exact Query on policy information via PruSMS.

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PruVIP+

Becoming PruVIP+ customer to enjoy numerous of benefits from Prudential and Prudential’s parters.

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PruOnline

Customer information page where you can easily enquiry and follow up your contract information.

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