MatchBook

First time in Vietnam, you can take control in choosing and meeting your right financial advisor with just few clicks!

Our Products

We are committed to securing your needs building a future with you. Discover the wide range of savings, retirement, protection plans for you and your loved ones

Education Plans

An effective protection and savings plan help realize your dreams and plan in the future.

Protection Plans

Take care of yourself and your family with comprehensive financial protection plans against various risks such as accidents, critical illnesses, etc.

Investment Plans

A protection - investment plan will help you build a sustainable financial basis against unexpected risks of life

Retirement Plans

Plan your future with effective protection and savings solutions for a peaceful and independent retirement

Rider Plans

Enhance protection for yourself and your beloved ones against common risks such as accidents, disabilities, hospitalization, critical illnesses, etc.

Need Analysis Tool

With information about current spending and future goals, we will help you to plan for your future

Investment Funds

Interest rate and Unit price

ePrudential

Buy insurance online

Our Services

We endeavor to provide the greatest satisfaction to our customers.

Claims - Normal Process

You can easily contact your serving agent or visit our nearest Customer Service Centre, Branch Office, General Agency.

Claims - Process for Direct Billing

With the quick and simple claim process, Direct Billing program will contribute to bring the best service to customers.

Premium Payment Channels

Prudential has always been trying our best to expand our premium collection options with the hope to bring you the most convenient policy experience

Prudential's News

PRUonline

Customer information page where you can easily enquiry and follow up your contract information.

PRUrewards

PRUrewards is the very first Prudential’s Loyalty program which empowers VIP customers to select gifts and discounts based on their own interests

FAQ

If you have a question and answer that is not asked and answered on this page, please call 1800 1 247 (toll free) for assistance from our call center agents.

PRUSMS

Easy, quick and exact Query on policy information via PRUSMS

Our Company

Serving in Vietnam for 21 years, we provide the best insurance service to millions of customers.

Prudential Vietnam

Explore our outstanding performances throughout 21 years in Vietnam.

Our Group

Our group provide financial services to 24 mil customers across Asia, US and UK.

CSR

Besides its business activities, Prudential has also actively contributed to social activities, community support in Viet Nam

Press Release

Check out our latest news and media engagement activities here.

Branding Campaign

Serving in Vietnam for 21 years, we provide the best insurance service to millions of customers.

Life Companion

LIFE COMPANION’s mission is to accompany and give supports to its users during their life milestones through useful and practical information

Our People

We believe that the development of talented leaders is extremely important to help maintain its leading position in Life Insurance industry in Vietnam.

Work at Prudential

Have you ever imagined about the life at Prudential? Let's together discover about our workplace

Our Current Programmes

Find the customized and suitable career development programme for you.

Career

A key component of reaching our business goals is meeting the needs of our employees and keeping them engaged and motivated

Connect with Us

Connect with our Human Resources to find more appropriate chances for you.

Search Contact LOGIN Tiếng Việt

2018

The launching of PRUrewards program for VIP Customers

Chương trình Chăm sóc Khách hàng thân thiết

Launched on August 28^th, 2018, PRUrewards is the very first Loyalty program of Prudential which empowers customers to select gifts and discounts based on their own interests via the customer portal – PRUonline, applicable for both website and mobile application versions. This is also one of the key projects following “Customer Centricity” strategy that we have brought to our customers.

Customers with annual premium* starting from 25 million VND will be invited to join PRUrewards, with 3 membership tiers as follows:

Gold: Customers with annual premium from 25 million VND to less than 150 million VND
Platinum: Customers with annual premium from 150 million VND to less than 350 million VND
Diamond: Customers with annual premium starting from 350 million VND.

(*) The annual premium used to define membership tiers is based on in-forced policies and does not include top-up premium and cost of insurance (for Investment linked products and Universal life products), payments for policy loans and any interest incurred from automatic premium loans.

New customers from September 2018 who meet PRUrewards’ membership requirements will be invited to join PRUrewards program.

Existing customers who are currently members of PRUVIP+ can choose to join PRUrewards program instead of PRUVIP+.

Joining PRUrewards, customers will be experiencing the convenience of:

Easy to register via PRUonline (applicable for both website and mobile application versions)
Easy to earn points, including points for paying premiums and birthday points
Easy to burn points for various gifts and discounts offered by well-known merchants such as Tiniworld, Gyu Kaku, YOLA English center… as well as numerous upcoming merchants such as Lazada, CGV, Grab, Vinmart…

The launching of PRUrewards has affirmed Prudential’s continuous improvement in customer service quality to accompany our customers during the whole policy journey; with the hope that our customers will always trust us and stay connected with us.

Please find the detailed program here.